Frequently Asked Questions
What shipping methods are available?
Orders are dispatched the same business day if placed before 3pm WAST. All orders received after this time will be dispatched the following business day. Our couriers include Australia Post, Fastway Couriers, Toll and DHL.
Do you provide International shipping?
Our products are available for domestic post within Australia and to all countries World-wide.
How long will it take to receive my delivery?
We offer a standard 7-9 business day delivery on products and an express option, which includes 2-4 days Australia-wide. International Postage is available and detailed during checkout.
What payment methods are accepted?
Accepted payment methods are Visa, Mastercard, Shop Pay, Apple Pay, Google Pay, Stripe, AfterPay, Zip Pay, Humm Pay and OpenPay. Bitcoin Payments available soon.
Are my details secured?
Our website is secured buy Advanced SSL encryption to ensure your details are kept Secured & Safe. Knowing that we do not share any of your details with a third party.
How do I place an order?
Orders can be placed by clicking on the ADD TO CART or BUY NOW product buttons, adding your details and then completing a safe & secured checkout.
How can I cancel or change my order?
If you would like to cancel your order, please contact us immediately, as orders are dispatched the same business day if placed before 3pm WAST. All orders received after this time will be dispatched the following business day.
Do I need an account to place an order?
An account is not required to place an order. If you do not prefer to create an account, simply checkout as a guest and your order will be fulfilled.
How do I track my order?
Orders can be tracked by clicking on the TRACK YOUR ORDER link on our Homepage or by enter the tracking number on the Couriers website.
How can I return a product?
To return a product please contact us via phone, email or live chat to arrange.