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Contact us:1300-873-869

Covid-19 Information

To our Customers and Community,

We continue to operate in accordance with the government's health and safety advice and are committed to playing our part in controlling the spread of coronavirus.

Platinum Deals will continue to trade to support your essential shopping requirements. Please note that updated trading hours may be in place; please check our store’s trading hours prior to your visit.

Customers are kindly reminded that face masks do assist in limiting the spread of coronavirus and is recommended when conversing in social environments. .

As a responsible retailer, we have taken all necessary measures to ensure our store is a safe and hygienic environment for everyone. The health and safety of our team, customers and the community will always be our first priority.

We continue to implement the following in-store measures to ensure you feel comfortable shopping in our store:

  • Cleaning more frequently - We continue our increased cleaning and hygiene program to ensure our store is safe for you.
  • Providing hand sanitiser - We continue to provide hand sanitiser at the store entrance as well as in designated areas around our store.
  • In-store hygiene screens - Positioned at key customer service points to provide and additional level of safety and comfort.

We have also introduced social distancing guardians to assist in monitoring adherence to social distancing measures and a number of guidelines have also been developed to ensure health and safety regulations for fitting rooms.

We are currently providing masks to our staff and encourage customers to also wear masks when they visit us in store as we continue our commitment to providing safe, hygienic environments for everyone.

If you prefer to shop from home, we’ve made it easier for you to shop online and the option to click and collect in-store. We are also offering new Virtual Services for customers offering the very best of our in-store experiences across selected brands in the comfort of your home.

If you have any questions on our response to this evolving situation, please contact our friendly team via the Phone, Live Chat (online) or email.

Thank you in advance for following the health and safety measures in place within our stores.